Contact Us

If you have questions about an order, subscription, workshops, classes, events or Facebook group related matters, please reach our Practical Magic Support Team at our customer service chat center in the bottom right hand side of this screen in the "chat bubble."

Please allow 3-5 business days for a response, although we usually do get to messages quickly. Please refrain from sending multiple messages.

Please be advised that storefront staff is independent from online shipping orders, and will not be able to assist with matters of the above.


Subscribe to our email list below.

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Need our mailing address?

5740 Oleander Drive Wilmington, NC 28403

Using the app?

There is a contact us tab under the profile section of the app. It has the same chat feature as the bottom right hand side of the website. You can use either chat function.

Shopping on a LIVE sale?

There are two places to contact our customer support service center - directly on the bottom right hand side of our website, in the chat bubble OR on the app profile tab under "contact us."